SHOP FAQ

SHIPPING

Free shipping within Australia on all orders

Limited edition prints are shipped from Sydney, Australia with a signed for, trackable service. Please allow up to 10 working days for us to process your order. Once your order has been shipped, we will send an email to confirm it is on its way to you and to give you its tracking number. We are a boutique studio and each order is treated with love and care. 

International Orders
Please contact us for a quote - shipping internationally from Australia is generally around $70 for a large rolled print.
We charge exactly what the shipping companies charge us, no more!


MONEY BACK GUARANTEE

Everything leaves our studio in perfect condition, with strong protective packaging. If you are unhappy with your order, or it has been damaged in the post, do please let us know. We have an absolutely no questions asked 30 day money back guarantee. We will of course do everything we can to make sure you smile when you think of us!


DO YOU TAKE COMMISSIONS?

Tara is able to take on a few commissions each year. If you are interested, please contact us to discuss what you are after.


WHOLESALE , SALE OR RETURN

If you are interested in having Tara Winona prints and cards in your shop, please email us [email protected]
WHAT IS A GICLEE PRINT?

Giclée (pronounced Gee’clay) - is a French term meaning to spray or squirt, that was coined in 1991 by a clever printmaker, Jack Duganne, specifically for fine art digital prints. In giclee printing the ink is sprayed onto the paper. No screen or other mechanical devices are used, as in older styles of printing, so there is no dot screen pattern (like you see in a magazine).  The print retains all the tonalities and hues of the original painting. We have been known to confuse our prints with the originals!


OUR PRINT GUARANTEE

Our giclee prints are created with materials tested to last a lifetime. We use the finest quality, acid free 310GSM Hahnemuhle or Canson paper and archival Epsom inks which have improved print permanence characteristics that provide lightfastness ratings of up to 100 years for color prints. 


WHAT WILL THE ARTWORK LOOK LIKE IN MY ROOM?

If you are unsure how an artwork might look in your room, or even what size to order, take a photo of the room and send it to us. We will create a mockup for you in Photoshop.